Assessor Resource
FNSRTS306A
Process customer transactions
Assessment tool
Version 1.0
Issue Date: May 2024
This unit may apply to customer service job roles in banks, credit unions and other financial organisations.
This unit describes the performance outcomes, skills and knowledge required to process basic financial transactions for customers in a retail financial organisation.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)